As a dynamic and strategic design leader, I have a proven track record of driving (service) design thinking and elevating customer and employee experiences. With expertise in design research, improvement of customer and employee journeys, as well as business processes, I have successfully delivered actionable insights that have contributed to the improvement of customer and employee experiences.

My leadership style is collaborative and empowering, allowing me to build high-performing teams that deliver exceptional results. I excel at fostering a culture of responsibility and creativity. I live by my belief that we are people first and employees second, and I take care of others. I am passionate about driving a holistic approach to design, equipping the organisation with applicable human-centred design principles.

Novo Nordisk is a leading global healthcare company, founded in 1923 and headquartered in Denmark. Our purpose is to drive change to defeat diabetes and other serious chronic diseases such as obesity and rare blood and endocrine disorders. We do so by pioneering scientific breakthroughs, expanding access to our medicines, and working to prevent and ultimately cure disease. Novo Nordisk employs about 54,400 people in 80 countries and markets its products in around 170 countries.