As the Global Head of L&D Operations of the amazing Learn platform at Johnson & Johnson, I lead a team of professionals who are passionate about supporting all learners at J&J and creating service and operating models that redefine how we do L&D, utilizing passion and technology to create a world-leading L&D culture. I have over 20 years of experience in leading successful teams and inspiring change across various functions and regions. My mission is to rethink how operations can bring value to our customers and stakeholders by leveraging technology, heart and culture to build personalized L&D pathways and solutions. I am also an advocate of automation in the right place and a champion of operational excellence and transformation. I enjoy collaborating with diverse and talented colleagues and partners who share my vision of empowering learners and driving business outcomes.